Frequently Asked Questions

Do business owners have to pay for their Talk Award?

The Talk Awards are earned, NOT paid for. Our Ratings Division reviews businesses at no charge and awards a star rating to each based on online customer reviews, blogs, social networks, business rating services, and other honors and accolades. Those that reach the highest of five tiers have a free award page on our website that can be updated, edited and linked to through their own web address. To further promote their award for providing the ultimate customer experience, winners have an opportunity to order custom promotional materials to showcase their star rating. These promotional materials are only available to those that have earned award status.

Why does The Talk Awards provide the results of its research to you at no charge?

We believe that small and emerging businesses need valuable customer research and marketing tools to help them compete for new business and retain their current customer base. In the past, the only companies that could afford such research were large corporations. The Talk Awards has changed all that. We are dedicated to helping provide marketing tools to help small businesses succeed. Everything we do is for that reason. The Talk Awards were created to provide marketing tools for emerging businesses that are excelling in serving their customers and getting their high marks.

What did I do to earn The Talk Award?

You and your staff must have provided excellent customer care, which resulted in high marks. Our Ratings Division searches the Internet and calculates scores based on all resources including online customer reviews, blogs, social networks, business rating services, and other honors and accolades. Scores are tallied and only those reaching the highest of five tiers qualify.

What does the recognition mean to me and my business?

To a business it means everything. It reflects your customers' opinion of your business and drives new business referrals. You can leverage this award to thank customers, staff and returning and new business development.

Why would a closed business still be listed on the search engine?

Every month our Ratings Division calculates scores for businesses based on the previous 12-month period. If a business has enough positive reviews and other criteria to qualify for the award, they are placed in our search engine and they will not be rated again until the following year. As this is an annual audit, occasionally there may be a business that has closed within that period that we would not be aware of until the following year when they come up for review again.

How do I promote the Recognition and Award?

We offer several opportunities to purchase promotional materials such as a plaque, press kit, and .jpg file for your website and company profile. Congratulations for making a difference in your community and providing the services, products, management, leadership and staff that has earned your Talk Awards rating.

How long does it take to receive custom promotional materials?

Once payment is received, you can expect your materials to arrive within 4-6 weeks.

Write us at customercare@thetalkawards.com.